You can email us the Order ID which is under every picture or choose products from our Product catalog.  Then we will Email you back the total. For more price information please check our price list here.  You will send the payment to our company bank account or Western union. We will ship your order within 2 days after receiving your payment. Afterwards we will email the copy of airway bill to you as soon as possible. Usually you will receive them in 5 business days.

 

1.How can I make an order
~ Please email to us with your inquiry information:
~ ID# (it is under the picture of every item)
~ Quantity
~ Necessary Contact Info. ( Name. Address. all of your info are for delivery purpose only )

2.How is the Payment Terms?
~ Our preferable Payment Terms:

~ PayPal
~ Western Union
~ Money Gram
~ T/T ( Prepayment via our Bank Account -Bank of China )

 

3.How is the Minimum order and is there discount available?
~ Reference price list
~ Discount. Yes. The more you buy better discount you get

4. Can you offer samples?

~Samples in fee (in cost)

 

5. Do you accept Cash on Delivery-COD?
~ No, all shipments after your payment to our account, only prepayment accept.

8. How can I follow up the situation of my parcel, and what are the couriers used?
~ We give a proof of shipment or advise the tracking# once we get from our shipping agent,and you can search for the upgating situation about yur order

    http://www.ems.com.cn/english-main.jsp for EMS
    http://www.dhl.com/splash.html for DHL
    http://www.tnt.com for TNT
    http://www.ups.com for UPS
    http://www.fedex.com for FEDEX

7.How long can I receive my parcel?
~ Your order should reach you within 2-4 business days via DHL,UPS,TNT, 5-7 business days via  EMS

8.Are all Items on websit or catalog available?
~ Most of the items are  available and can be shipped within 24 hours after confirmed payment. But due to the numerous orders we handle everyday, so a few  items maybe out of stock sometimes, whlie we will inform you to change your order asap.

9. Return policy
~ If for any reason products come damaged or they are in the wrong size, color etc...from what you originally ordered. we send you a free item .

~We will send your order again if your package we send is seized by Chinese customs or lost in China.

~We don't take any responsiblity if your package is seized by your customs or for some natural reason such as hurrican, tornado or flood  that your package is lost in your country.

~If you don't pick up your package after the package arrived in your post office, we don't take any responsibilities.